Info

Instructions for the content producers

Instructions for the viewers

Instructions for the lecture capturing system

Instructions for the studios

Contact information and technical support

If you have any questions about using Moniviestin or producing videos, please contact the Video support team at Digital services of University of Jyväskylä. Also feedback about our services is appreciated!

You can contact us via support request at HelpJYU-portal: Support Request - Moniviestin and other video services

We can help you for example with following topics:

Support and staff training for Moniviestin video platform
How to start using Moniviestin and publish new content
Instructions on how to organize video productions

In case of urgent technical problems and other major issues you can contact video support also by phone: +358 29 441 8016 (Mon-Fri at 9:00-16:00)