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In this video you will learn how to place a request on a book that is on loan

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The book you need is called Research Essentials

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Click on the title to see the availability in more detail

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The only copy is currently on loan. To place a request you must log in

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A university student can log in using HAKA-login: put in your user name and password

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Click on the ”Place a Request”-button. You can only place requests on books that have no copies available for home loans

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If a home loan copy is available, the button will not show up

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If needed you can change the pick-up location and the date after which you no longer need the book

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If you reserve online, you agree to pick up the reserved books from the self-service shelf, where you find them under your name

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Finish by clicking “Submit Request” 

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You will be notified of a succesful request

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If the request is unsuccessful, you will also be notified and given a reason. You can for example be suspended because of unpaid fines

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You can check your position in the request queue by going to “Your account” and opening the “Holds and Recalls” –tab

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When the book is available for pick up, you will receive an email

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You can pick up the book from the self-service shelf during opening hours

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Remember to loan the book you have picked-up using the self-service loan station

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If you no longer need a book, it is polite to cancel your request

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Choose the book or books and click “Cancel Selected Holds”